Raging Sanity Consultants - Cloud Rainmaker Blog , UncategorizedRaging Sanity Consultants - Cloud Rainmaker Blog , Uncategorizedhttps://www.ragingsanity.com/blogs/UncategorizedMon, 06 Apr 2026 07:59:03 -0700http://zoho.com/sites/<![CDATA[Free-remote-working-software-offered-to-help-us-in-our-crisis!]]>https://www.ragingsanity.com/blogs/post/Free-remote-working-software-offered-to-help-us-in-our-crisisSeveral software vendors have stepped up offering free tools and suites to help various organizations in need.]]>

Here are some great software companies that have stepped up!

In the wake of this crisis, I Just wanted to get the word out about some remote working tools that might be of use to your organization or others you care about.


1. If you are a small business using Zoho, and in need, you may qualify for a temporary waiver of software fees: https://www.zoho.com/esap/


2. If you need tools to start working remotely, Zoho has stepped up with some helpful remote application offerings for free till July 1st: https://lnkd.in/gBtyezj


3. If you are, or know of educators, healthcare providers, or non-profits, RingCentral is offering their Office Plan free of charge: https://lnkd.in/g5jNcRD


4. Salesforce is offering free access to their Health Cloud applications for qualified emergency response teams, call centers and care management teams for health systems affected by coronavirus: https://lnkd.in/gcU7SAC


Please check the links. If you have further questions, feel free to contact me at 888-509-0367 or rich@ragingsanity.com

After checking the links, email me if you have quesitons
]]>Fri, 20 Mar 2020 14:08:23 -0700<![CDATA[Cool Handwritten Style Cards of SimplyNoted.com Now Integrates with Salesforce via Zapier!]]>https://www.ragingsanity.com/blogs/post/cool-handwritten-style-cards-of-simplynoted.com-now-integrates-with-salesforce-via-zapierNow You can send SimplyNoted.com cards from Salesforce via Zapier.]]>

Handwritten Envelopes Get Opened! Now Send The From Salesforce.com via Zapier!

Ideally, we'd love to send a handwritten note to all of our clients and prospects. They deserve such  attention. What if you could send any number of custom cards and envelopes even on your busiest days? That's what SimplyNoted.com does for you. Essentially, it uses automation to create handwritten styled cards and envelopes. There are a variety of writing styles to choose from, and I think you can even have your own style scanned into their system.  And we all know that Handwritten envelopes have a higher open rate. 


This technology has been around for decades. But Rick Elmore, the founder of Simply Noted, had the vision and invested the time an money to improve the automation and bring it to scale. I've met Rick. He's a straight shooter and a really bright guy (in spite of banging his head against things for a while in professional football). 

The Cool news is that now SimplyNoted.com integrates with Salesforce via Zapier (Here's the actual place to set this up). That means that you can essentially send a custom handwritten card to a client right from Salesforce. Want to automate even that step? That can be done with automation tools like workflows in Salesforce (probably - I've not yet tried it myself). Imaging creating a process so that every client or prospect that enters a particular stage automatically gets a handwritten card from you. It's stuff like that that makes me love this business.

Here's a little video down below of the system in action. Now imagine it to scale sending love to your clients and prospects!


Click on the Button below to visit SimplyNoted.com to learn more!

I Want to Learn More
]]>Thu, 08 Aug 2019 12:45:36 -0700<![CDATA[What can Japanese restaurants teach us about sales?]]>https://www.ragingsanity.com/blogs/post/what-can-japanese-restaurants-can-teach-us-about-salesHow to succeed when literally surrounded by the competition.]]>
What can Japanese restaurants teach us about sales? A favorite dish in Japan is Okonomiyaki. I suppose a good translation would be 'fried favorites'.  It's essentially a batter into which one fries meats and vegetables. Each region has it's own style, but my favorite is the kind made in Hiroshima, aka Hiroshimayaki. Years ago while studying in Hiroshima, I joined a friend from Hong Kong at an Okonomiyaki restaurant that he heard was "the best". We had a great meal, and pleasant conversation, but something really shocked me that night. Something that took me a while to really appreciate. 

You see, that Okonomiyak restaurant was in a building dedicated to nothing but Okonomiyaki restaurants! My American mind reacted at first by wondering how the Japanese could be so bad at business. Don't they know about Location, Location, Location? How did the shops on the 4th and 5th floors get any business when the first 3 floors of restaurants would surely catch all the customers? I know what you are thinking, and no, there was no significant difference in pricing among the shops. 

I simply had to find out. Maybe I could educate the owner of the shop on how to better position his business for success geographically. After all, we American's have capitalism in our blood. So, I asked the owner to explain how he managed to stay in business while surrounded by competitors. 

He explained that each customer simply has their favorite spots for Okonomiyaki and that they and their friends become regulars of one or two of them. To be honest, it did not seem to be a sufficient answer to me at the time. I realize now that there were things about business that I just didn't appreciate well enough those many years ago. 

I eventually came to realize, perhaps after reading a few good books on sales, what the shop owner was trying to tell me. It's all about relationships! I'm certain that the cooks in those shops know their clients by name and how they like their 'fried favorites' prepared. 

Think about the power of those relationships. They were strong enough to overcome the convenience of stopping at the first floor for dinner, or being in a location where other than individual style, there was little product differentiation. Now also think what it probably took for each shop owner to develop those relationships in the first place, and what they had to do to maintain them. It is true that Japan is culturally a bit more relationship oriented than many Western countries. But the more I study Japan, the more I see underlying commonalities rather than what seems like stark differences initially. 

We know that relationships are important in business. Perhaps you've heard it before: "People don't buy from companies, they buy from people...people they trust." But are we cultivating relationships to such a degree that we could succeed even when theoretically surrounded by a host of competitors that do what we do? Maybe such relationships would carry us through more realistic challenges, such as economic downturns or major shifts in the market that catch us unprepared. 

I'm not suggesting that we neglect honing makes our business different from others, but rather that we should appreciate that there is likely more we can do to nurture reciprocally beneficial relationships with our clients than we are doing now. Do we really treat them, their repeat business, and their referrals as fundamental to our flourishing? Do we listen to them enough? Do we express our gratitude in truly sincere ways? 

What can we learn from Japanese restaurants? Our business, especially if it is a service, is not just about our Okonomiyaki, our customers' 'fried favorites' . After we ensure that we provide a great product or service, it really should be about nurturing favored relationships so that our clients tell others that our Okonomiyaki is "the best". 

By the way, if you want to know how to make Okonomiyaki yourself, here is nice place to start.
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