Voice over IP phone systems allow you to keep that professional image even with a remote workforce. Each person still enjoys their own extension connected to their cell phone, desk phone or computer without the need for extra phone lines. Unlike traditional PBX phone systems where the phones with their extensions are hard-wired and managed through an on premise PBX box, VOIP phone systems are internet connected devices. So, just as you can access your email from any system anywhere, your phone extension on a VOIP phone network can be anywhere you have an internet connection. 

This means that when customers call your head office, the receptionist or auto-attendant can transfer calls to extensions anywhere, just as if your staff were still in the building. In fact, the receptionist does not even need to be in the building - they can be working from home as well! From the customer's perspective, they don't experience any difference when they call and request certain extensions.

One of the great things about these systems is that they are very easy to manage. If you want to change or provision extension, or change call handling (such as specify that at certain times, or after a certain number of rings,  calls go to a different number - even a cell phone) that can be done via a simple, intuitive, secure interface.

One of the great things about RingCentral is that it is more than a VOIP phone system; it is a full Unified Communications as a Service platform. It comes with RingCentral Meetings powered by Zoom, and integrates with the RingCentral Glip team collaboration tool. Say a teammate is posting questions in Glip. You can flip that right into a virtual meeting easily and quickly. 

Other features include a digital fax system, and Visual Voicemail (because busy people prefer to visually peruse their messages rather than listen to them) and integration with CRM systems that allow contact call logging and Click To Dial(Sales people love this feature).

Combine all that with the best security and analytic reports in the industry, and RingCentral is an outstanding platform for business communications. It's what chose for Raging Sanity Consultants. 

You can also learn more about RingCentral here.

Now because I believe in offering options to my clients, I made sure that Raging Sanity Consultants can offer other excellent VOIP systems as well, such as Vonage for Business and Start to Star. Not sure which system is right for your business? Give me a call, or email me. In fact, all of the business solutions I offer, from Salesforce to Zoho to RingCentral are great tools virtualizing any business.