Phone, fax, team messaging, automated attendant and video conferencing all in one easily managed cloud platform.
Rated #1 on the Omdia UCaaS scorecard for 5 years in a row!
TOLL FREE NUMBER
Toll free numbers give your business a professional image and national visibility. The available prefixes are 800, 888, 877, 866, 855, and 844. Vanity numbers are also available if you want to make it easier for your customers to remember how to reach you. A variety of competitively priced bundles (from 1,000 to 100,000 minutes) are available to meet the needs of any size business.
MOBILITY
Away from your desk phone? No problem. RingCentral goes with you thanks to the free smart phone app. You specify whether you want your calls to ring at your desk and your mobile in sequence or simultaneously so you never miss a call. It gets better! The mobile app also integrates with some mobile CRM systems, such as Salesforce.
VIDEO CONFERENCING +
Whether on desktops or mobile devices teams will enjoy video conferencing for up to 100 participants which allows them to easily switch from video to chat to screen sharing, even file sharing. You can even record your sessions. This is a state of the art collaboration platform!
AUTOMATED ATTENDANT
RingCentral’s flexible automated attendant is a virtual receptionist that will ensure that your customers reach the correct department or agent. You can welcome callers with a company greeting if you like and also allow them to access a dial by name directory. And it’s all easily managed through a simple, yet secure web interface.
TEAM COLLABORATION
With RingCentral Glip, you’ll be able to communicate and collaborate not only with teams, including anyone outside your organization that you invite. You’ll benefit from real time file sharing, task management, and integration with your favorite applications. On top of that, with one click you can initiate video conferencing with your team members. Best of all, It’s free, even if you are not a RingCentral customer!
FAX
Now you can send and receive faxes from anywhere on any device. Attach documents from Dropbox, Google drive, Box, or any Microsoft Office® application. You can even send faxes via email by sending them to your recipients number @rcfax.com. You get your own fax number or you can use your own and internet faxes are received in your inbox.
RELIABILITY
RingCentral is geographically redundant in all regions where it operates. They built their own technology and their own network so they can provide carrier grade reliability and superior quality of service. They are constantly monitoring the network to ensure disruptions do not impact their customers, and have robust disaster recovery procedures to quickly reroute services from one data center to another if necessary.
SECURITY
RingCentral has 7 layers of security, from the physical layer to the Enterprise Organization. They also constantly monitor for fraud and service abuse. Secure Real-Time Transport Protocol (SRTP) encryption and Transport Layer Security (TLS) between all endpoints is provided so you can trust that your communications are free from eavesdroppers. Data centers are ISO 27001 and SSAE 16 audited which means state of the art physical and electronic security. In fact, RingCentral has earned Skyhigh’s highest possible rating for security, something they share with companies like DocuSign and Salesforce.
INTEGRATIONS
“Alexa, start a RingCentral conference call with Bob Smith and Mr. Tanaka.” Yes, you can do that. Click to dial from your integrated CRM application. You can do that too! There are over 140 RingCentral apps that integrate with the business tools you love to use, such as Salesforce, Amazon Alexa, ZenDesk, Office 365, Outlook… well, you can see the whole list here.
